AI Content Policy & Reporting

1. Scope and responsible use

This policy applies to scripts, prompts, uploaded looks, generated videos, and content created or shared using AI UGC Generator. It forms part of our Terms of Service. You must be at least 18 to use the service.

Use the service for lawful advertising and creative work, and clearly disclose AI generation where required by the platform or by law. AI actors are synthetic presenters, not real customers or verified testimonials. Do not present a generated speaker as a person describing a real personal experience. Review every output before publishing, and you remain responsible for product claims in your ads.

2. Prohibited content

Do not submit, generate, store, or distribute any of the following through AI UGC Generator:

• Sexual or NSFW content: pornography, explicit sexual acts, sexualized nudity, sexual exploitation, or non-consensual intimate imagery, including synthetic intimate imagery.
• Child abuse or unsafe content involving minors: any sexualization, exploitation, grooming, or abuse of children, including fictional or AI-generated depictions. Do not upload a likeness of anyone under 18 for generation.
• Violence or gore: graphic injury, torture, cruelty, threats, glorification of serious violence, or instructions facilitating harm.
• Hate or harassment: abuse or incitement targeting protected characteristics, threats, stalking, doxxing, or targeted humiliation.
• Unauthorized, deceptive, or harmful impersonation: using another person's likeness without permission, or using generated faces or fabricated statements for fraud, defamation, deceptive endorsements, or other harmful impersonation.
• Deceptive advertising: presenting a synthetic actor as a real customer, reviewer, or person with first-hand experience they do not have, or making unlawful or unsubstantiated product claims.
• Rights violations: unauthorized photos, likenesses, personal information, copyrighted material, trademarks, or content that infringes another person's privacy or intellectual property rights.
• Other harmful conduct: fraud, unlawful activity, spam, account abuse, or attempts to evade safety checks.

Consent does not make otherwise prohibited content acceptable.

3. Likeness permission and safety checks

Upload only images you own or have permission to use for this purpose. Where people are depicted, upload only an adult likeness with explicit permission for uploading and this AI use. Unauthorized celebrity, political figure, and third-party portraits are prohibited. We may request evidence of consent when a rights complaint is received.

We use SeeAPI to check scripts and uploaded looks for NSFW and related safety signals where configured, and Kie to generate video from approved references. Incomplete assessments and unavailable safety services are not treated as passes. Upstream providers may also reject content. These tools can miss content or flag harmless content, and do not establish identity, consent, copyright ownership, or legal compliance. You must review outputs before publishing.

4. Report abuse, impersonation, or a rights violation

Anyone, including a person without an account, can email support@aiugcgenerator.io. Use a clear subject such as Content report; add URGENT for suspected child exploitation, non-consensual intimate imagery, or a credible threat of serious harm.

Include the job ID or content URL, a brief description of the concern, whether you are the affected person or an authorized representative, and an email address for follow-up. Provide only the evidence needed to identify the issue. Do not download, attach, or forward suspected child abuse or intimate imagery; use an existing URL or identifier and a description. Do not send passwords, full payment details, or unnecessary identity documents.

This inbox is not an emergency response service. If a person is in immediate danger, contact the appropriate local emergency service.

5. Review, enforcement, and appeals

We review reports sent to the support address and may check job records or coordinate with providers to restrict or remove material we control. There is no automatic report-to-takedown mechanism, and we cannot recall copies already downloaded or published elsewhere.

Depending on severity and repetition, we may warn the user, reject a generation, remove or disable access to material we control, suspend access, or terminate access for serious or repeated abuse. Input rejections occur before generation credits are charged where the check runs first. Charged jobs that fail or time out have their credits returned under the Refund Policy. Restoring credits does not authorize another attempt at prohibited content. Removal of a previously delivered video does not automatically create a cash refund.

To appeal a content decision, email support@aiugcgenerator.io with the job ID or decision reference and why you believe the decision was mistaken.

6. Related policies

See our Privacy Policy, Refund Policy, and Terms of Service. Content reports, consent questions, and appeals go to support@aiugcgenerator.io.